Thank you for shopping at TheNinthCut Butchery & Restaurant. We take pride in providing high-quality, fresh products to our valued customers. Please review our returns policy below before placing your order.
Due to the perishable nature of our products, we do not accept returns or offer refunds on any items purchased online. This includes but is not limited to fresh meat, poultry, seafood, and other perishable goods.
We ensure that all products are carefully selected, packaged, and delivered in optimal condition. If you receive an item that is damaged, spoiled, or not as described, please contact us immediately at contact@theninthcut.ae or +971528721441 within 2 Hours of delivery. We will review your concern and work with you to resolve the issue.
If you believe you received an incorrect or missing item, please notify us within 2 Hours of delivery. We will investigate the issue and, if verified, provide a replacement or refund for the affected item.
If there are any issues with your delivery (e.g., late delivery, incorrect address, etc.), please contact us as soon as possible so we can assist you.
For any questions or concerns regarding your order, please reach out to our customer service team at:
We appreciate your understanding of our returns policy and are committed to ensuring your satisfaction with every purchase.
